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COVID in People with Disabilities

Getting our COVID-19 vaccines, booster shots and tests can help us get back to doing the things we love with the people we love. However, many people with disabilities may face difficulties in making vaccination appointments, getting accurate information, and accessing local resources related to COVID-19. The Disability Information and Access Line (DIAL), a first-of-its-kind national call center, can help.DIAL connects people with disabilities and their families to local resources that can provide information and assistance in obtaining COVID-19 vaccines, booster shots, and tests. Trained staff can assist callers with finding local vaccine sites and can connect them with local organizations. DIAL provides resources to answer questions, address concerns and help callers make informed choices about the available COVID-19 vaccines.

DIAL also helps with the often-complicated process of securing accessible transportation to and from vaccination appointments. People with disabilities can count on DIAL to help them stay healthy during the pandemic and continue to live at home and stay engaged in their communities. And for those who may need additional support, DIAL directs callers to local organizations that can help with other needs, such as accessible, affordable, safe housing, as well as food and mental health support.DIAL is a public service of the U.S. Administration for Community Living and is administered by USAging in partnership with a consortium of organizations serving people with disabilities. Ready to connect with DIAL? Contact DIAL today at 888-677-1199 from 9:00 a.m. to 8:00 p.m. ET, Monday-Friday to speak to our trained staff in any language. DIAL is also reachable by email at more information, visit

More information can be found on the website and our website at


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